BoSuns Lodge.

B&B, East Cowes, Isle of Wight

Privacy Policy

This sites GDPR policy

GDPR is the General Data Protection Regulation aimed at protecting all data regarding EU citizens.

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

 

The basis of this site:

As a Bed & Breakfast establishment, this site collects essential information for booking purposes only. Users are not required to create an account or log in to perform a booking. No booking information is shared with 3rd parties or placed in the public domain.

Data this site collects:

Through Browsing:
  • Your IP address
  • Your browser agent
  • The pages visited
  • Your previous site/pages
  • Search queries

Whilst you browse this website, it will collect data about your browsing session. This data is anonymous; it cannot be used it to relate your browsing session to you personally. The kind of data it collects includes the pages that you visit, the number of times that you visit them, your operating system, your screen resolution, the version of your web browser and the country you’re visiting from. The site uses a tool called Google Analytics to collect this data. All of the data is stored securely on Google’s servers. In order to track your browsing across sessions, Google analytics will place a ‘cookie’ on your machine (a small text file that websites use to track and remember information across several browsing sessions). You can tell your web browser not to accept cookies if you don’t want this site to do this (refer to your web browser’s help file for more information). For further details on Google Analytics and the Google Analytics privacy policy, please visit the Google Analytics web site.

Through Booking / Reservation:

In addition to the above; the following information is also collected:

  • Your First Name (Forename)
  • Your Last Name (Surname)
  • Your Email address
  • Your Phone Number
  • Your Passport Number (for overseas visitors only)
  • Your Checkin Date
  • Your Checkout Date
  • Your Breakfast option
  • Your Late Night Checking Option
  • Your Room Booking

How this data is used:

The data collected helps to:

  • Manage your reservation
  • Track usage for auditing and security
  • Plan for future site developments
  • Identify and better promote most popular content, and likewise, the less popular content
  • Gauge the success of marketing campaigns
  • Identify periods of heavy site usage, to help forecast when is best to perform maintenance work
  • To email you notifications regarding new or updates posts, comments, pages, newsletters and service status

Cancelling your booking/reservation

If you no longer need your booking/reservation, you must contact us directly either by email or phone; your booking/reservation will then be deleted from our system.

 

Data retention:

Information is stored in the site’s database and retained as follows:

  • Site Internal backups are taken every day and retained for 7 days (Automated process)
  • Server backups are taken every day and retained for 90 days (Automated process)

Backups are tested regularly, any restored data is removed immediately after successful confirmation.

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